Privacy policy
Last Update November 6, 2024
This Privacy Notice for
Treehouse Studios LLC
( "we," "us," or
"our" ), describes how and why we might access, collect, store, use, and/or share (
"process" )
your personal information when you use our services (
"Services" ), including when
you:
- Visit our website
at http://www.treehousestudios.io , or any website of ours that links to this Privacy Notice - Engage with us in
other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will
help you understand your privacy rights and choices. We are responsible for making decisions about how
your personal information is processed. If you do not agree with our policies and practices, please do not
use our Services. If you still have any questions or concerns, please
contact us at legal@treehousestudios.io .
SUMMARY
OF KEY POINTS
This
summary provides key points from our Privacy Notice, but you can find out more details about any of
these topics by clicking the link following each key point or by using
our table of
contents below to find the section you are looking
for.
What
personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you disclose to us.
Do we
process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in
certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs.
We do not process sensitive personal information.
Do we
collect any information from third parties?
We do not collect any information from third parties.
How do
we process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We process your information only when we have
a valid legal reason to do so. Learn more about how
we process your information.
In what
situations and with which parties do we share personal
information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do
we keep your information safe? We have adequate organizational
and technical processes and procedures in place to protect
your personal information. However, no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are
your rights? Depending on where you are located geographically, the applicable privacy law may
mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do
you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request
, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn
more about what we do with any information we collect? Review
the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short: We collect personal information that
you provide to us.
We collect personal
information that you voluntarily provide to us when you
express an interest in obtaining information about us or
our products and Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal
Information Provided by You. The personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
-
names
-
email addresses
-
phone numbers
-
mailing addresses
-
job titles
Sensitive Information.
We do not process sensitive information.
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of any
changes to such personal information.
Information automatically collected
In
Short: Some information — such as your
Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically
collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily needed to maintain the security
and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses,
we also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage, and performance information our
servers automatically collect when you access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
), and hardware settings).
- Device Data.
We collect device data such as information about your computer, phone, tablet, or other device you use
to access the Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile carrier, operating system, and system
configuration information.
- Location
Data. We collect location data such as information about your device's location, which can be
either precise or imprecise. How much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In
Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your
consent.
We process your
personal information for a variety of reasons, depending on how you interact with our Services,
including:
We will use and retain the
collected personal information as needed to provide the
Services or for:
Learn
more about how we use your personal
information in the section, "
HOW
DO WE PROCESS YOUR
INFORMATION?
"
Treehouse Studios LLC
__________
__________
United States
Based on the applicable laws of your
country
or state of residence in the
US
, you may
have
the right to request access to
the personal information we
collect from you, details about
how we have processed it,
correct inaccuracies, or delete
your personal information. You
may also have the right to
withdraw your consent to our
processing of your personal
information. These rights may be
limited in some circumstances by
applicable law. To request to
review, update, or delete your
personal information, please
fill out and submit a
data subject
access
request
.
- To
deliver and facilitate delivery of services to the user. We may process your information
to provide you with the requested service.
- To
respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested
service.
- To
send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
- To enable user-to-user communications. We
may process your information if you choose to use any of our offerings that allow for
communication with another user.
- To request feedback. We may process your
information when necessary to request feedback and to contact you about your use of our
Services.
- To deliver targeted
advertising to you. We may process your information to develop and display
personalized
- To protect our
Services. We may process your information as part of our efforts to keep
our Services safe and secure, including fraud monitoring and
prevention.
- To
determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand
how to provide marketing and promotional campaigns that are most relevant
to you.
- To
save or protect an individual's vital interest. We may
process your information when necessary to save or protect an
individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL
BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process
your personal information when we believe it is necessary and we have a
valid legal reason (i.e. , legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide
you with services to enter into or
fulfill our contractual
obligations, to protect your rights, or to
fulfill our
legitimate business interests.
If you are located in the EU or
UK, this section applies to you.
The General Data Protection Regulation
(GDPR) and UK GDPR require us to explain the valid legal bases we rely on
in order to process your personal information. As such, we may rely on the
following legal bases to process your personal information:
- Consent. We may process
your information if you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We
may process your personal information when we believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Develop and
display
personalized and relevant advertising content for our users
- Support
our marketing activities
- Diagnose
problems and/or prevent fraudulent activities
- Understand how our users use our products
and services so we can improve user experience
- Legal Obligations. We may
process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our
legal rights, or disclose your information as evidence in litigation
in which we are involved.
- Vital Interests. We may
process your information where we believe it is necessary to protect
your vital interests or the vital interests of a third party, such
as situations involving potential threats to the safety of any
person.
If you are located in Canada,
this section applies to you.
We may process your information if you have
given us specific permission (i.e. ,
express consent) to use
your personal information for a specific purpose, or in situations
where your permission can be inferred (i.e. , implied consent). You
can withdraw your
consent at any time.
In some exceptional cases, we may be legally
permitted under applicable law to process your information without
your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For
investigations and fraud detection and prevention
- For
business transactions provided certain conditions are
met
- If it is
contained in a witness statement and the collection is necessary to
assess, process, or settle an insurance claim
- For
identifying injured, ill, or deceased persons and communicating with
next of kin
- If we
have reasonable grounds to believe an individual has been, is, or
may be victim of financial abuse
- If it is
reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and
the collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a
province
- If
disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
- If it was
produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
- If the
collection is solely for journalistic, artistic, or literary
purposes
- If the
information is publicly available and is specified by the
regulations
In
Short: We may share information in specific
situations described in this section and/or with the following
third
parties.
We
may need to share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We may use cookies and other
tracking technologies to collect and store your
information.
We may use cookies and
similar tracking technologies (like web beacons and
pixels) to gather information when you interact with our
Services. Some online tracking technologies help us
maintain the security of our Services , prevent crashes, fix
bugs, save your preferences, and assist with basic site
functions.
We also permit third parties
and service providers to use online tracking technologies
on our Services for analytics and advertising, including
to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned
shopping cart reminders (depending on your communication
preferences). The third parties and service providers use
their technology to provide advertising about products and
services tailored to your interests which may appear
either on our Services or on other
websites.
To the extent these online
tracking technologies are deemed to be a "sale"/"sharing" (which includes
targeted advertising, as defined under the applicable laws)
under applicable US state laws, you can opt out of these
online tracking technologies by submitting a request as
described below under section
"
DO UNITED
STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
"
Specific information about
how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice
.
Google
Analytics
We may share your information
with Google Analytics to track and analyze the use of the
Services. The Google
Analytics Advertising Features that we may use include:
Google Analytics Demographics and
Interests Reporting
and Remarketing with Google Analytics
. To opt out of
being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout.
You can opt out of
Google Analytics Advertising Features through Ads
Settings and Ad Settings for mobile apps.
Other opt out means include http://optout.networkadvertising.org/
and http://www.networkadvertising.org/mobile-choice.
For more
information on the privacy practices of Google, please visit
the Google Privacy
& Terms page.
6. HOW LONG DO WE
KEEP YOUR
INFORMATION?
In
Short: We keep your information for
as long as necessary to
fulfill
the purposes outlined in this Privacy Notice
unless otherwise required by
law.
We will only keep your
personal information for as long as it is necessary for
the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements).
When we have no ongoing
legitimate business need to process your personal
information, we will either delete or anonymize such
information, or, if this is not possible (for example,
because your personal information has been stored in
backup archives), then we will securely store your
personal information and isolate it from any further
processing until deletion is possible.
7. HOW DO WE KEEP
YOUR INFORMATION
SAFE?
In
Short: We aim to protect your
personal information through a system of organizational and
technical security measures.
We have implemented
appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal
information we process. However, despite our safeguards
and efforts to secure your information, no electronic
transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized
third
parties will not be able to defeat our security and
improperly collect, access, steal, or modify your
information. Although we will do our best to protect your
personal information, transmission of personal information
to and from our Services is at your own risk. You should
only access the Services within a secure environment.
8. DO WE COLLECT
INFORMATION FROM
MINORS?
In
Short: We do not knowingly collect
data from or market to
children under 18 years of age .
We do not knowingly collect,
solicit data from, or market to children under 18 years of
age, nor do we knowingly sell such personal information.
By using the Services, you represent that you are at least
18 or that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the Services.
If we learn that personal information from users less than
18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete
such data from our records. If you become aware of any
data we may have collected from children under age 18,
please contact us at
legal@treehousestudio.io
.
9. WHAT ARE YOUR
PRIVACY
RIGHTS?
In
Short:
Depending on your
state of residence in the US or in some regions, such as the European Economic
Area (EEA), United Kingdom (UK), Switzerland, and Canada
, you have rights
that allow you greater access to and control over your
personal information.
You may review, change,
or terminate your account at any time, depending on your
country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland,
and Canada ), you have
certain rights under applicable data protection laws.
These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if
applicable, to data portability; and (v) not to be subject
to automated decision-making. In certain circumstances,
you may also have the right to object to the processing of
your personal information. You can make such a request by
contacting us by using the contact details provided in the
section "
HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
" below.
We will consider and act
upon any request in accordance with applicable data
protection laws.
If you are located in the
EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to
complain to your Member State data
protection
authority
or UK data protection
authority.
If you are located in
Switzerland, you may contact the Federal Data Protection and
Information
Commissioner.
Withdrawing your
consent: If we are relying on your
consent to process your personal information, which may be express
and/or implied consent depending on the applicable law,
you have
the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by
using the contact details provided in the section "
HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
" below .
However, please note that this
will not affect the lawfulness of the processing before its
withdrawal nor, when
applicable law allows, will it affect
the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Opting out of
marketing and promotional
communications: You can
unsubscribe from our marketing and promotional
communications at any time by
clicking on the unsubscribe link in the emails that
we send,
or by contacting us
using the details provided in the section "
HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?
" below. You will
then be removed from the marketing lists. However, we may
still communicate with you — for example, to send you
service-related messages that are necessary for the
administration and use of your account, to respond to
service requests, or for other non-marketing purposes.
Cookies and
similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you
can usually choose to set your browser to remove cookies
and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or
services of our Services.
If you have questions or comments
about your privacy rights, you may email us at legal@treehousestudios.io
.
10. CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most web browsers and some
mobile operating systems and mobile applications include a
Do-Not-Track ( "DNT" ) feature or
setting you can activate to signal your privacy preference
not to have data about your online browsing activities
monitored and collected. At this stage, no uniform
technology standard for
recognizing
and implementing DNT signals has been finalized . As such, we
do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we
will inform you about that practice in a revised version
of this Privacy Notice.
California law requires us to
let you know how we respond to web browser DNT signals.
Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we
do not respond to them at this time.
11. DO UNITED STATES
RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: If you are a resident of California, Colorado,
Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky,
Minnesota, Montana, Nebraska, New Hampshire, New Jersey,
Oregon, Tennessee, Texas, Utah, or Virginia , you may have the right to
request access to and receive details about the personal
information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or
delete your personal information. You may also have the
right to withdraw your consent to our processing of your
personal information. These rights may be limited in
some circumstances by applicable law. More information
is provided below.
Categories of Personal
Information We Collect
We have collected the
following categories of personal information in the past
twelve (12) months:
Category | Examples | Collected |
A.
Identifiers
|
Contact details,
such as real name, alias, postal address,
telephone or mobile contact number, unique
personal identifier, online identifier, Internet
Protocol address, email address, and account
name
|
|
B. Personal
information as defined in the California Customer
Records statute
|
Name, contact
information, education, employment, employment
history, and financial
information
|
|
|
Gender, age, date of
birth, race and ethnicity, national origin,
marital status, and other demographic
data
|
|
|
Transaction
information, purchase history, financial details,
and payment information
|
|
|
Fingerprints and
voiceprints
|
|
|
Browsing history,
search history, online
|
|
|
Device
location
|
|
|
Images and audio,
video or call recordings created in connection
with our business activities
|
|
|
Business contact
details in order to provide you our Services at a
business level or job title, work history, and
professional qualifications if you apply for a job
with us
|
|
|
Student records and
directory information
|
|
|
Inferences drawn
from any of the collected personal information
listed above to create a profile or summary about,
for example, an individual’s preferences and
characteristics
|
|
|
|
|
We may also collect other
personal information outside of these categories through
instances where you interact with us in person, online, or
by phone or mail in the context of:
-
Receiving help through our
customer support channels;
- Participation in customer surveys
or contests; and
- Facilitation in the delivery of our
Services and to respond to your inquiries.
- Category
H - As long as the user has an account with us
Sources
of Personal
Information
Learn
more about the sources of personal
information we collect in "
WHAT
INFORMATION DO WE
COLLECT?
"
How
We Use and Share Personal
Information
Will
your information be shared with
anyone
else?
We may
disclose your personal information
with our service providers pursuant
to a written contract between us and
each service provider. Learn more
about how we disclose personal
information to in the section, "
WHEN
AND WITH WHOM DO WE SHARE YOUR
PERSONAL
INFORMATION?
"
We may
use your personal information for
our own business purposes, such as
for undertaking internal research
for technological development and
demonstration. This is not
considered to be
"selling"
of your personal
information.
We
have not disclosed, sold, or shared
any personal information to third
parties for a business or commercial
purpose in the preceding twelve (12)
months. We will
not sell or share personal
information in the future belonging
to website visitors, users, and
other consumers.
Your
Rights
You have
rights under certain US state data
protection laws. However, these rights
are not absolute, and in certain
cases, we may decline your request as
permitted by law. These rights
include:
- Right
to know whether or not we
are processing your personal data
- Right
to access your personal
data
- Right
to correct inaccuracies in
your personal data
- Right
to request the deletion of
your personal data
- Right
to obtain a copy of the
personal data you previously shared
with us
- Right
to non-discrimination for
exercising your rights
- Right
to opt out of the
processing of your personal data if it
is used for targeted advertising
(or sharing as defined under California’s privacy law) "profiling"
Depending
upon the state where you live, you may
also have the following rights:
- Right to
access the categories of personal data
being processed (as permitted by
applicable law, including Minnesota’s
privacy law)
- Right to
obtain a list of the categories of
third parties to which we have
disclosed personal data (as permitted
by applicable law, including
California's and Delaware's privacy law)
- Right to
obtain a list of specific third
parties to which we have disclosed
personal data (as permitted by
applicable law, including
Minnesota's and Oregon's privacy law)
- Right to
review, understand, question, and
correct how personal data has been
profiled (as permitted by applicable
law, including Minnesota’s privacy
law)
- Right to
limit use and disclosure of sensitive
personal data (as permitted by
applicable law, including California’s
privacy law)
- Right to opt
out of the collection of sensitive
data and personal data collected
through the operation of a voice or
facial recognition feature (as
permitted by applicable law, including
Florida’s privacy law)
How to
Exercise Your
Rights
To
exercise these rights, you can
contact us by
submitting a data
subject access
request,
by emailing us at
legal@treehousestudios.io
,
or by
referring to the contact details at the
bottom of this
document.
We will
honor
your opt-out preferences if you
enact the Global
Privacy
Control (GPC)
opt-out signal on your
browser.
Under
certain US state data protection laws,
you can designate an
authorized
agent to make a request on your
behalf. We may deny a request from an
authorized
agent that does not submit
proof that they have been validly
authorized
to act on your behalf in
accordance with applicable
laws.
Request
Verification
Upon
receiving your request, we will need
to verify your identity to determine
you are the same person about whom we
have the information in our system. We
will only use personal information
provided in your request to verify
your identity or authority to make the
request. However, if we cannot verify
your identity from the information
already maintained by us, we may
request that you provide additional
information for the purposes of
verifying your identity and for
security or fraud-prevention
purposes.
If you
submit the request through an
authorized
agent, we may need to collect
additional information to verify your
identity before processing your
request and the agent will need to
provide a written and signed
permission from you to submit such
request on your behalf.
Appeals
Under
certain US state data protection laws,
if we decline to take action regarding
your request, you may appeal our
decision by emailing us at
legal@treehousestudios.io
. We
will inform you in writing of any
action taken or not taken in response
to the appeal, including a written
explanation of the reasons for the
decisions. If your appeal is denied,
you may submit a complaint to your
state attorney general.
California
"Shine The Light"
Law
California
Civil Code Section 1798.83, also known
as the
"Shine The Light"
law, permits our users who are
California residents to request and
obtain from us, once a year and free
of charge, information about
categories of personal information (if
any) we disclosed to third parties for
direct marketing purposes and the
names and addresses of all third
parties with which we shared personal
information in the immediately
preceding calendar year. If you are a
California resident and would like to
make such a request, please submit
your request in writing to us by using
the contact details provided in the
section
"
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
12.
DO WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will
update this notice as necessary to
stay compliant with relevant
laws.
We may
update this Privacy Notice from time
to time. The updated version will be
indicated by an updated
"Revised"
date at the top of this
Privacy Notice. If we make material
changes to this Privacy Notice, we
may notify you either by prominently
posting a notice of such changes or
by directly sending you a
notification. We encourage you to
review this Privacy Notice
frequently to be informed of how we
are protecting your
information.
13.
HOW CAN YOU CONTACT US ABOUT
THIS
NOTICE?
If you
have questions or comments about
this notice, you may
email us at
legal@treehousestudio.io or
contact
us by post
at:
14.
HOW CAN YOU REVIEW, UPDATE,
OR DELETE THE DATA WE
COLLECT FROM
YOU?